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Terms & Conditions

Check in 03:00 PM | Check out 11:00 AM

Late Check in (until 1 AM) € 10 | Late Check out (until 2 PM) € 20

 

Payment Policies

- You will be charged for the total amount of the reservation when booking on this page, and in case of cancellation up to 7 days before the day of check-in, the 1st night will be charged and the difference will be refunded to the card used in the reservation.

- The 1st night is non refundable.

- City tax is payable only in cash upon arrival (From March to October) 1,50€ per person per night.

 

Booking confirmation

- The website’s reservation system will immediately send an automatic email, confirming the deposit payment.

- The booking will be confirmed by Sunlight House within 24h to 48h. An email will be sent with all the reservation details.

 

Cancellation and Alteration Policies

- Any cancellation or alterations to the original reservation must be requested via email to sunlighthousehostel@hotmail.com, up to 7 days before the check-in date, the 1st night will not be refunded, however you can use this credit in a future reservation up to 6 months from the check-in date of the original reservation. After the 7th day before the check-in date, no alterations or cancellations will be accepted and no refund will be given.

- After checking in, no cancellation / alterations to the original reservation will be accepted.

- Alterations will only be accepted until 7 days before the arrival day and the reservation dates can be modified up to 6 months after the original booking dates, and the credit of the 1st night can be used. There will be no refund for cheaper rates than the original and if the new price is higher, the guest should pay the difference at the check-in, in cash, DC or CC (we don’t accept Amex). Alterations will only be accepted if the new date is available to accommodate the guest.

- Sunlight House reserves the right to cancel the website reservation for a higher reason at any time. As a result of a forced cancellation, Sunlight House will proceed immediately to a full refund of the reservation, previously paid by the guest, to the card used.

 

House Rules

- We do not accept small children or babies.

- We do not accept pets.

- Sunlight House reserves the right to cancel any reservation that doesn’t respect these rules, no refunds will be granted.

- Loss of room keys will be charged 20€

Know more:

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